Frequently Asked Questions

Upon completion of the training we will email relevant details to the course booker i.e. sign in sheet, course evaluations and any general trainer comments that are deemed relevant.

Our training courses usually have a maximum of 8 delegates. This ensures the optimum balance between effective results and value-for-money. Occasionally we will accept more than 8 delegates at the express wishes of the customer (we have trained up to 15 at a time).

Unless otherwise specified all courses run from 09.30 – 16.30. There are breaks at 11:00 and 15:00 for 10-15 minutes and lunch is 12:30 – 13:30.

Please refer to our standard terms and conditions, in the footer.

All delegates will receive the following:

• PDF handouts
• A pen and writing pad
• Refreshment throughout the day, lunch and free parking – if attending a course at one of our training facilities
• Free 6 months post course support by email – T&Cs apply
• (Optional upon request) – a certificate of course completion

Note: Enliten IT reserves the right to modify course content and materials as required in the interests of continuous course improvement, at any time, without notification. Please download outlines on a regular basis.

Note: The suggested course duration is a guideline. Course topics and duration may be modified by the instructor based upon the knowledge and skill level of the course participants

Yes. The majority of training we provide is tailored to a client’s specific requirements.  It’s very easy – you tell us what you want us to cover and that’s it done!  Tailoring courses to the needs of your organisation means that your employees will learn precisely what you need in order to do their job more proficiently and in turn become more productive.

This question is asked by many people, especially those who are self-taught. To make life easy we have developed a free to use Training Needs Analysis tool for Microsoft 365 products. Simply answer the questions truthfully and the tool will recommend which course you should attend.

Just your enthusiasm and a willingness to actively participate during the day. We supply the Trainer, pdf reference handouts, pens and writing pads. Oh and one last thing – please arrive on time!

Just contact us with the following details:

• What course you want (or what content you want covered if you want a customised course)
• How many delegates you need trained
• General timescales or specific dates when would prefer the training to take place

Generally this can be done very quickly, we can usually deliver the course within 10 days of the initial enquiry.

Yes. To run a course onsite, using your training facilities, you will need the following:

• A training suite capable of hosting up to 10 people plus the trainer.
• A fully configured PC or laptop for every delegate.
• A TV or projector, white board or flip chart and pens.

Call us to check the availability and pricing of your chosen course. We will then email a ‘Course Booking Form’ which is valid for seven days.  This document must be completed (PO number, signature and date) by an authorised person and returned via email.  We cannot confirm delegate places until our receipt of this signed booking form.

Once we have received a duly completed Booking Form your place is confirmed.  We issue course joining instructions approximately 1 week prior to course commencement.

Yes. You can substitute delegates at any time provided they have met the course pre-requisites. There is no charge for this.

For public scheduled courses the price is as listed (per person + vat). For closed ‘in-house’ company courses we charge per day.

For private courses within the UK or Europe we use a matrix based upon the number of delegates and the technology. We have special rates for charitable institutions.

Note: Additional charges may apply e.g. mileage (charged at 50p per mile), train/plane fares, hotel and subsistence.

All courses are subject to VAT at the current prevailing rate.

We accept payment by BACS (preferred method), cheques, PayPal and cash only.

Normally we will invoice your company a few days prior to the commencement of a course or development project.

No. We are strictly business to business.

Yes. Please contact us to discuss your requirements.

Yes we certainly can. Please contact us to discuss your specifications.

Yes we certainly can. Please contact us to discuss your requirements.

Yes, we also deliver a small portfolio of ‘soft skills’ courses via our carefully selected partners who have a proven track record in providing bespoke training on a wide range of subjects.

We offer a variety of online courses from different vendors. Microsoft Office 365 titles are available at all levels. We also offer a variety of Adobe CC and Oracle 19c titles.