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Microsoft 365 courses

Our Microsoft 365 courses teach you about Microsoft’s cloud based subscription service which is packed with your familiar Office apps (Excel, Word, PowerPoint etc.) plus other productivity tools to help organisations securely collaborate together.  So, if you are migrating to Microsoft 365 why not engage our training and consulting expertise to create bespoke training packages tailored to end-user adoption.  Empower your employees to make the most of this great productivity suite using SharePoint, OneDrive, Teams, Forms, Planner and Power Automate.

Say goodbye to 9-5 and hello to 365.

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Microsoft Teams training course

1/2 - 1 day

Microsoft 365 is Microsoft’s cloud based subscription service.   This Microsoft Teams training course will educate users in the basics of using Microsoft 365 and its MS Teams services and covers the role of Teams, Channels, Chat, File management, Meetings and Settings.

The topics can be changed to suit sessions within Microsoft 365 training – please refer to the Microsoft 365 End User course outline.

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What will you learn?

By the end of this Introduction to Microsoft Teams training course, delegates will be able to:

  • Create and Manage a Team’s user base
  • Work with Channels, Groups and Chats
  • Communicate with colleagues via chat, audio and video meetings
  • Manage file storage and collaborate on documents
  • Manage settings and integrate with SharePoint and other Apps


Users working with Microsoft 365.

Course Contents

MS Teams Overview

  • What is Teams?
  • Accessing Teams and the Start Screen


  • Creating a Team
    • Public v Private
    • Join/Favorite a Team
    • Adding/Reordering/Leaving Teams
    • Get link to a team
    • Creating a Team from an Existing Team
    • Themes
  • Team Management
    • Adding Members/Owners
    • Member/Guest Permissions
    • Profile Management
    • Team picture
    • Create/Manage Tags


  • Creating/Managing/Viewing a Channel
  • Private channels
  • Favorites/Follow
  • Get a link to a channel
  • Adding & Managing Tabs
    • Adding Uploaded Excel File to a Tab
    • Interacting with Tabbed File


  • Chats Vs Conversations (Posts) - differences
  • Start a Chat
  • 1-1, Group and Private chat
  • Message the whole Team
  • Add people to a Chat (inc. Guests)
  • Screen sharing
  • Formatting and Emojis, Mems, Stickers
  • @mentions
  • Mute/Hide Chats
  • Converting Chats to Meetings
  • Status indicators

Conversations (Posts)

  • Conversation Thread
  • Tag a Person, Channel, Team
  • Like/Save/View messages
  • Mark as unread
  • Starting an On-Demand Meeting via Conversations
  • Activity Feeds


  • Find Chats, Files, People
  • Using filters
  • My Activity feed
  • Search Commands/Modifiers

File Storage and Management

  • Upload/Download files
  • File Move/Copy/Rename
  • Sharing files
  • Make the File a tab
  • Real time collaboration
  • Delete/Recover a file
  • Syncing

Video Meetings and Audio Calls

  • Video/Phone settings
  • Meetings/Conference Calls
    • Scheduling and Joining Meetings
    • Inviting & Adding people to meetings
    • Adding guests
    • Meet Now instant meetings
  • Meeting options and controls
  • Meeting tools – Whiteboard, Recording, Taking notes
  • Share Desktop
  • Using a OneNote notebook


  • User Account settings
  • Notification settings
  • Team/Channel Analytics
  • Archive/Restore a Team

Team Owner Options

  • Adding Members/Owners
  • Permissions – Owner, Member, Guest
  • Change Team settings
  • Privacy settings
  • Profile management
  • Code generation and Link creation
  • Renew/Delete a Team
  • Guest Invite process


  • Review and Add available Apps
  • App notifications to a Channel
  • Integrate Bots e.g add Flow & Who Bot
  • Connectors – Facebook/Twitter

Optional Topics

Teams and SharePoint

  • Group site vs Team site
  • Add Group calendar
  • Team document library
  • Additional SharePoint libraries/lists Pages

O365 Interaction

  • Teams, SharePoint, OneDrive Interaction
  • 365 Groups and Teams

Course Materials

Enliten IT will provide each delegate with a workbook and other useful reference materials where applicable.   These may be either paper based or in Adobe pdf format or a combination thereof.

“"Great training session, interactive and informative."”

Tania, Chugai Pharma, Microsoft 365


Delegates should be familiar with Microsoft Office, Microsoft 365 and Windows.

Additional Information

Note:  We only offer the Introduction to Microsoft Teams training course and other Microsoft 365 courses on a private in-house basis.